ABSTRACT

Program management continues to gain traction as an approach to managing the development and implementation of advanced information technology (IT). The guidance and structure provided by program principles and processes enhance an organization’s ability to achieve the benefits of a large-scale IT deployment. However, realizing the benefits of contemporary IT to support organizational strategy is proving problematic. In this study, we conduct a conceptual and critical review of the IT program management literature to determine the current research in achieving success and develop frameworks that encourage coordinated studies to address further benefits from IT programs with differing strategic purposes.

KEYWORDS

IT program, program management, literature review, digital transformation

JCR CLASSIFICATION

Q2

Project Management Journal

https://journals.sagepub.com/doi/10.1177/87569728231166846